If you remember, around a decade ago the coin dropped for most business owners that they needed a website. A similar revolution is taking place again right now. If someone using a mobile browser hits your website and sees that it isn’t designed to be used on the device in their hand, the website leaves them somewhat lacking. This, in turn, suggests to the user that the business in question isn’t keeping up with standards and certainly doesn’t care about user experience. A recent survey has suggested that 40% of users have turned to a competitor’s website after having a bad mobile experience. This, of course, is a major concern, but the biggest problem for most business owners now is where to start, in a sea of options and tech jargon. Here are some things to consider.